Frequently Asked Questions
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What UTVs do you offer?
2025 2-Seat Polaris General XP 1000, 2025 4-Seat RZR 1000, 2025 Expedition Northstar XP 5
Can my kids ride with us?
Kids can ride as long as their feet can be flat on the floor of the UTV. 48″ is the approximate height, but as state previously, their feet must be flat on the floor, back against the seat and be able to hold on.
Do you rent ATVs?
No, we do not rent any ATVs – Saddle-type vehicles. Only UTVs/Side-By-Sides.
Where can we ride?
The public trail system can lead you up to Michigan or Wisconsin where you’ll have access to hundreds of miles of trails. We provide trail passes for Wisconsin trails and Michigan trails. We have a trail that takes you directly from our facility onto the trail.
Do you have maps?
We recommend using Polaris Ride Command or OnX Off-Road app for trails otherwise we do have paper maps.
Is there a deposit?
Payment is due upon booking the rental experience. There will be a hold on your credit card upon checking out with your side x side rental for the waiver amount of $1,500.00.
How does the insurance/deductible work?
Each rental/ride has a mandatory premier coverage plan attached to it. This means the maximum out of pocket cost would be $1,500. There is a damage deposit HOLD – if the vehicle comes back the same way it left, we’ll release the funds. Generally speaking, if everything on your ride went smoothly, then this HOLD will be released to your bank. This duration depends on your bank. Scratches/damage bigger than a credit card will be charged. Damages done to helmets due to not wearing them will also result in capturing the funds to replace the helmet.
What happens if we damage the vehicle?
Depending on the extent of the damage, we will estimate the cost of labor/parts and take only that amount from your damage deposit – not to exceed that amount if you have followed the waiver.
Can we trailer your units?
No, you can not legally trailer our units anywhere. This action is not covered by insurance.
Do we have to wear helmets?
Yes, to stay compliant with our waiver, you must be wearing your helmet at all times while the vehicle is moving.
What are the conditions of the trails, typically?
Our trails consist of a mix of gravel, sand, and mud.
Will we get really muddy?
Depending on the weather, they can be muddy. You can avoid getting covered in mud by slowing down, and going slower through the water holes.
What should we bring?
Clothes that can get muddy, gloves if you’d prefer, a cooler for drinks/snacks, and a change of clothes when you return. Helmets/Goggles are provided and required to be worn.
What happens if I roll the vehicle?
We will automatically keep the full damage deposit. This is standard procedure for our industry.
What happens if I return the vehicle late?
Machines must be returned on time (by 5 p.m.). There will be a $75 per unit late fee up to one hour late of check-in; a $150 per unit late fee if the vehicle is returned up to two hours late of check-in. After two hours, the late fee will be a full day rental charge
Do you have a veterans/medical/first-responders discount?
Absolutely! 10% is our discount to our currently active or inactive servicemen and women, medical professionals (nurses, doctors, etc) and first responders. Just show us your card/badge. We appreciate your service! Call and get the PROMO code for online booking discount.
Do you do guided tours?
No, we are not offering guided tours at this time.
Can my friend drive?
Yes, as long as they meet our minimum requirements and have completed a waiver, anyone can drive your rental. If you let somebody who has not completed a waiver drive your rental, you will be liable for 100% of all costs for damages, even beyond your damage deposit.
Do you deliver rental units?
No, we do not deliver side by sides or snowmobiles.
What time can we pick up the UTV and when is Drop off?
You can check-out the UTV at 9 A.M. Please arrive 15 minutes early to get checked in.
Drop off/ Check-in is at 5 P.M. We do have an hourly charge if brought back late. ($75/hour).
Conditions & Policies
- You must be 18 years or older with a valid driver’s license to operate a rental machine
- You must be 25 years or older to rent a snowmobile
- Full day hours are from 9 am – 5 pm
- Our machines go out with full tanks and renters must pay for the fuel used during the rental
- Machines must be returned on time. There will be a $75 per unit late fee if the vehicle is returned up to one hour late of check-in; a $150 per unit late fee if the vehicle is returned up to two hours late of check-in. After two hours, the late fee will be a full day rental charge
- Helmets are provided with each rental
- B & B Adventures has a two-week cancellation policy. Whatever money was paid, the rider will receive 50% of the deposit if two weeks notice is given. If less than two-weeks notice for cancellation is given, then there will be no refund.
- All Passengers MUST BE PRESENT when checking out machines in order to sign waiver
- All pricing includes $25.00 fee for Mandatory Damage Waiver deductible
- Customer may not drive or otherwise transport the vehicle in any way to any unauthorized location
Cancellation Policy
14-day cancellation policy. Any cancellation more than 14 days 50% of the rental fee will be reimbursed, the other 50% can be used as a gift certificate for future bookings (good for one year).
If less than 14-days notice is given, then there will be no refund.
TripSafe Cancellation Protection- Cancel up to 72 hours from the time of your booking for any reason and receive full credit (less TripSafe fees), or reschedule your trip (100% of amount paid). This policy does not apply to bookings made less than 72 hours in advance.
* Snow Conditions- If conditions are deemed unsatisfactory by B&B Adventures then bookings will be eligible for a full reimbursement (less $30 office fee) in the form of a gift card (good for up to one year).