Elevate Your Career at B & B
Explore our current job openings and unlock the door to exciting opportunities that align with your expertise. We invite talented individuals to submit an application and contribute to the continued success of the B & B team.
Adventure Specialist
Are you an optimistic individual with a passion for adventure? Join our team as an Adventure Specialist, where you’ll play a crucial role in customer service and driving sales.
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- Phone sales weekly summary report
- Review the Phone Sales commission sheet and give feedback
- Outbound sales – run report in FH for last year’s bookings
- Understand fleet, self-guided experiences, private tours, group tours
- Understand Tour Guide preferences, strengths, weaknesses
- Manage and understand the list of customer FAQs
- Damage hold early release approval
- Easily and efficiently handle all customer phone calls
- Schedule Tour Guides for known availabilities
- Forecast bookings and machines needed
- Follow up with after-hours messages and phone calls
- Performance reviews
- Approve refunds and early damage hold release
- Attendance Policy Enforcement
- PTO tracking
- Prepare Adventure Tech commission metrics
- Assist with overflow calls
- Approve refunds and early damage hold release
- Phones sales etiquette
Adventure Tech
B & B is a dynamic and rapidly growing adventure experience provider, dedicated to delivering unforgettable moments for our customers. We are seeking self-motivated and optimistic individuals to join our team as Adventure Techs who will play a key role in enhancing our customers’ experiences.
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- Elevate every customer’s adventure
- Proactively sell, upsell, and add-on time, machines, and accessories
- Inspect, clean, and maintain overall fleet quality
- Be an accountable team player
- Communicate openly and frequently
- Positive and forward-thinking mindset
- Open to constructive criticism
- Open to a flexible and adaptable schedule
- FareHarbor bookings, payments, and damage holds
- Machine preparation and test drives
- Check machines out and in
- Machine rescues and overall safety
- Fleetio issues and inspections
- Maintain, clean, and organize location
- Clean helmets and goggles
- Submit daily end-of-shift reports
Service Technician
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- Manage and complete work orders
- Work on customer vehicles
- Perform maintenance & service schedules
- Perform rescues
- Silver Certification for Polaris
- Keep workstation & shop clean
- Shop tools inventory and maintenance
- Ability to perform damage inspections on all machine types
- Fleet Controller Role Duties
- Receive and coordinate the arrival and disposition of machines from Polaris
- Perform damage inspections and reports on all machines
- Assist with Machine Rescues
Adventure Washer
B & B specializes in off-road and outdoor experiences. We are seeking enthusiastic and motivated individuals to join our team as Beginner Adventure Guides. We are dedicated to cultivating an amazing experience for every guest. As an Adventure Guide, you play a crucial role in creating lasting memories. We value individuals who go above and beyond to ensure our guests have an unforgettable adventure.
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- Wash and gas fleet
- Clean helmets & goggles
- Organize & clean lot – free of weeds, debris, trash
Adventure Guide
B & B specializes in off-road and outdoor experiences. We are seeking enthusiastic and motivated individuals to join our team as Beginner Adventure Guides. We are dedicated to cultivating an amazing experience for every guest. As an Adventure Guide, you play a crucial role in creating lasting memories. We value individuals who go above and beyond to ensure our guests have an unforgettable adventure.
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- Knowledge tour routes at all locations
- Suggest new routes and tour options
- Perform all Beginner duties
- Assist in training Beginner Tour Guides
- Assist in training Beginner Tour Guides
- Incident reports and injuries
- Handle payments and damage holds
- Booking notes for damaged machines
- Sell merchandise
- Can trailer and refuel off-road vehicles and watercraft
